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Server - Doc Crow's Southern Smokehouse
1 month ago
h2Job Title: Server/h2pAt Schulte Hospitality Group, we are seeking a skilled Server to join our team at Doc Crow's Southern Smokehouse. As a Server, you will be responsible for ensuring each guest has an excellent dining experience./ph3Key Responsibilities:/h3ulliDemonstrate genuine hospitality during every interaction with our guests./liliGreet all guests warmly, in a timely manner, and with an appropriate greeting./liliDemonstrate basic knowledge of recipe execution and culinary techniques./liliDemonstrate a thorough knowledge of food and beverage products, menus, promotions, brand information, and special events./liliEnsure that high standards of sanitation, cleanliness, and safety are maintained throughout all areas at all times./liliCheck identification and verify age requirements for all alcoholic beverage purchases./liliTake beverage and food orders from guests according to company standards and input them into the POS system in a timely manner./liliPrepare the following before and during service; tables, napkins, utensils, condiment refills, server stations, and all other preparation tasks as instructed by Front of House Managers or General Manager./liliBe attentive at staffing meetings and remain updated on daily menu changes to both food and bar, specialties, menu deviations, etc./liliAnswer guest questions about food and beverage preparation details and communicate specific guest needs to the kitchen and bar./liliMaintain a professional and proper dining experience while delivering items, fulfilling guest service needs, removing courses, replenishing utensils, refilling glasses, replacing drinks, and offering desserts./liliProperly conduct tableside wine service per company standards./liliCollect revenues, issue receipts, accept payments and return change per company standards./liliResponsible for properly handling plate ware, glassware, and small wares./liliCommunicate ordering necessities to Management./liliMaintain a positive guest experience with effective communication of all guest recovery situations; while documenting such occurrences to the Manager on Duty./liliRecord any and all Front of House-related COGS including but not limited to Waste Logs and Cost Transfers./liliPerform basic cleaning tasks as needed or instructed by Management./liliAssist and support team members, as necessary./liliPerform other related duties as directed by the Bar Manager, Front of House Managers, General Manager, or Corporate Office./liliResponsible for adhering to company Appearance Standards./liliConsistent productivity, following health codes, provide a safe working environment for all staff while maintaining impeccable personal hygiene as well as a high standard of work ethic in the workplace./li/ulh3Qualifications:/h3ulliHigh school diploma or equivalent/liliPrevious work-related experience required/liliMust be a team player and demonstrate organizational skills./liliBe able to work in a standing position for long periods of time/liliExcellent verbal skills to be able to communicate clearly and effectively/liliPositive interpersonal skills/liliMust speak English fluently and be able to write in basic English/li/ulh3Working Conditions:/h3pWhile performing the essential functions of this job, the employee is usually indoors, within a controlled environment, and experiences a moderate noise level inside the establishment./ppShifts start at 7am, 10am, 3pm, or 4pm/ppDoc's houses one of the largest whiskey selections in the country We do tastings a few days a week with distributors or Master Distillers. We are also going to be doing incentive programs to gain access to free tours. A Bourbon Steward class can also be acquired as your tenure with the company and cross-training grows./ph3Physical Requirements:/h3ulliThe employee is regularly required to communicate clearly and listen./liliThe employee is required to stand, walk, and/or sit to work./liliThe employee must occasionally lift and/or move up to 50 pounds./li/ul
