ES Clerk II

7 days ago

Beaumont, Texas, United States HEALTH AND HUMAN SERVICES COMMISSION Full time
Job Title: ES Clerk II

We are seeking a highly motivated and detail-oriented individual to join our team as an ES Clerk II. In this role, you will provide clerical support to Eligibility Operations staff, process mail, and assist with completing applications.

Key Responsibilities:
  • Provide clerical support to Eligibility Operations staff
  • Process mail, open and date stamp incoming applications and supporting documents
  • Review applications for required signature, date, and supporting documents
  • Log applications and assign complete applications for processing
  • Return incomplete applications to clients and assist with completion when necessary
  • Copies and returns original documents upon request to clients/customers
  • Respond to client inquiries and requests for assistance
Requirements:
  • Detailed oriented individual with the ability to apply complex policies and procedures
  • Ability to work in a highly stressful and fast-paced environment, under constant pressure to meet required deadlines
  • Knowledge of internet usage and computers
  • Ability to listen to clients, elicit, relate and evaluate information; and interpret terms as needed
About Us:

The Texas Health and Human Services Commission is a dynamic and innovative organization dedicated to providing high-quality services to our clients. We are committed to delivering best-in-class customer service and are seeking individuals who share our values of respect, ownership, collaboration, and integrity.

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