Quality Assurance Coordinator

4 weeks ago


Waukesha, Wisconsin, United States Paul Davis Restoration of SE W Full time
Job Description

Paul Davis Restoration of SEWI, Inc. is a leading provider of property damage emergency services, restoration, and reconstruction services for residential and commercial properties. We are seeking a highly organized and detail-oriented Quality Assurance Coordinator to join our team.

Key Responsibilities:
  • Complete estimate and documentation reviews on mitigation, contents, and reconstruction assignments with a focus on accuracy, speed, and customer service.
  • Assist with support of the company during Catastrophe Events.
  • Hold effective meetings with the QA team to improve performance and compliance.
  • Communicate directly with Estimating Staff and insurance carriers to ensure requirements are met.
  • Coach Estimators on opportunities to improve estimating and documentation performance.
Requirements:
  • High School Diploma or equivalent.
  • Bachelor's degree and/or equivalent experience in insurance claims or a related field.
  • 1+ years' experience with estimation principles for the insurance industry.
  • 2+ years' experience with contracting and/or field work for a given trade.
  • Experience serving in a customer service role.
Preferred Qualifications:
  • 5+ years' experience in the restoration industry regarding water mitigation, mold remediation, lead and asbestos abatement, contents cleaning, contents packing, structure cleaning, and reconstruction.
  • Valid Driver's License.
What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.


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