Patient Access Coordinator

7 days ago


Morgantown, West Virginia, United States BayMark Health Services Full time

Join a dynamic team at BayMark Health Services, a progressive substance abuse treatment organization, as we seek an experienced Patient Access Representative. This vital role is pivotal in ensuring seamless patient access to our services and efficient billing processes.

The successful candidate will possess excellent customer service skills, be proficient in medical insurance claims procedures, and have prior experience working in a medical office setting. As a member of our team, you will play a crucial part in resolving issues with payment and billing, maintaining accurate accounts, and ensuring compliance with regulations.

We offer a competitive salary of $43,000 per year, commensurate with experience, along with a comprehensive benefits package, including medical, dental, vision, and 401(k) plans. Our generous paid time off accrual and opportunities for growth and development make us an attractive choice for professionals seeking a fulfilling career.

Key responsibilities include:

  • Verifying insurance benefits and billing information by phone or terminal and annotating accounts accordingly.
  • Contacting third-party payers for payment post-billing and resolving issues related to payment and billing.
  • Maintaining accurate records and fiscal documents for all patients' accounts.
  • Performing tasks consistent with authorization and billing requirements.
  • Ensuring completion of pre-authorization processes and monitoring insurance authorizations and claim rejections.

Requirements:

  • High school diploma or equivalent with at least two years of experience in a medical office setting.
  • Two to four years of experience with Medicaid and commercial insurance (preferred).
  • Excellent communication and public presentation skills.
  • Proficient in basic PC skills, Microsoft Word, and Excel.
  • Satisfactory drug screen and criminal background check.

About Us:

BayMark Health Services is committed to providing high-quality patient care in a comfortable outpatient clinic setting. We strive to overcome the opioid epidemic by addressing the physical, emotional, and mental aspects of addiction, empowering each patient to achieve long-term recovery and improved quality of life.


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