Security Officer

4 weeks ago


Joliet, Illinois, United States Hollywood Casino Joliet Full time
Job Title: Security Officer

We are seeking a highly motivated and detail-oriented Security Officer to join our team at Hollywood Casino Joliet. As a Security Officer, you will play a critical role in ensuring the safety and security of our guests, staff, and assets.

Key Responsibilities:
  • Monitor and control guest access to and from the vessels or non-public areas.
  • Perform duties to monitor the activities of the staff and guests to ensure compliance with organizational policies, regulatory guidelines, and safety rules.
  • Take necessary steps to ensure the safety and security of operations.
  • Exercise good judgment to ensure the safety and security of the guests, staff, and assets within the limits of standard or accepted policies and procedures.
  • Provide a high level of customer service and promote a positive attitude to create a fun and entertaining experience for our guests and team members.
  • Staff various posts as assigned.
  • Coordinate with Surveillance on monitoring critical areas.
  • Maintain a visible presence and take action to ensure the safety and security of guests, staff, and organizational assets.
  • Remove and detain in a Security area unruly and disruptive individuals or persons engaged in criminal activity.
Requirements:
  • Must be at least 21 years of age.
  • High School Diploma or GED equivalent required.
  • Previous experience in a guest service-related field required.
  • Must understand and speak the English language.
  • This position is required to drive a company vehicle and adhere to the company MVR policy.
  • Must have a valid Illinois Driver's License.
  • Must have the ability to remain calm in emergency or stressful situations.
Physical Demands:

While performing the duties of this job, the employee is regularly required to talk and hear. The employee frequently is required to stand and walk. The employee is occasionally required to sit, reach with hands and arms, stoop, kneel, and crouch. The employee must occasionally lift and/or move up to 50 pounds. The employee requires manual dexterity to operate all necessary equipment. Specific vision abilities required by this job include close vision and distance. Must be able to push and pull carts and equipment weighing up to 250 lbs., occasionally. Must possess a physical fitness level to control and restrain unruly guests.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and detail-oriented individual who is passionate about providing exceptional guest service, we encourage you to apply for this exciting opportunity.


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