Fitness Community Liaison
1 week ago
At Planet Fitness, we pride ourselves on creating a welcoming and non-intimidating environment where people can achieve their wellness goals. Our unique approach focuses on providing a supportive community, state-of-the-art equipment, and expert guidance to help our members succeed.
Job Summary
We are looking for a highly motivated and empathetic Member Services Representative to join our team. As a key member of our staff, you will play a vital role in delivering exceptional customer experiences, driving membership growth, and contributing to the overall success of our fitness community.
Responsibilities
* Develop and maintain strong relationships with existing and potential members, providing personalized support and guidance.
* Collaborate with other departments to ensure seamless operations and excellent member satisfaction.
* Participate in ongoing training and development to stay up-to-date on industry trends and best practices.
What We Offer
* An estimated annual salary of $45,000 - $65,000, based on location and experience.
* Opportunities for career advancement and professional growth in a dynamic and supportive environment.
* A fun and inclusive company culture that emphasizes teamwork, open communication, and mutual respect.
Requirements
* 2+ years of customer-facing experience in a fitness or wellness setting.
* Excellent communication and interpersonal skills, with the ability to connect with diverse individuals.
* Strong problem-solving and conflict resolution skills, with a focus on finding effective solutions.
* Ability to work effectively in a team-oriented setting, prioritizing tasks and meeting deadlines.
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