High-Tech Support Specialist
5 days ago
Job Overview:
We are seeking a highly skilled High-Tech Support Specialist to join our dynamic team at Applied Materials. This role will play a critical part in providing exceptional customer support and technical expertise.
About the Role:
This position involves assisting our talented Engineers with preventative maintenance, corrective maintenance tasks, and handling materials, including hazardous materials. The successful candidate will be responsible for representing our company with pride, maintaining a professional demeanor, and appearance at all times when interacting with customers.
Key Responsibilities:
- Assist Engineers with maintenance tasks as needed
- Become proficient in disassembling, cleaning, and rebuilding kits
- Complete initial training on safety procedures and preventive maintenance methods
- Maintain a neat and orderly work area, reflecting our commitment to excellence
- Prioritize safety by following procedures and demonstrating safety as a core value
- Handle various materials, including hazardous materials, in compliance with regulatory requirements and company policies
- Package, label, and ship parts returns, ensuring strict adherence to key regulatory requirements and best practices
- Record all necessary information for parts return accurately and efficiently
Requirements:
- Technical Certification, Associates, Military, or Relevant work experience preferred
- Previous experience in a similar role, ideally within a technical, engineering, or warehouse environment
- A strong understanding of safety procedures and regulations related to materials handling
- Exceptional customer service skills, allowing you to communicate effectively with customers and team members
- The ability to work under direct supervision and follow detailed instructions to complete tasks efficiently
- Strong problem-solving skills and meticulous attention to detail
- Familiarity with Microsoft Suite products such as Teams, Outlook, OneDrive, and Excel
Benefits:
At Applied Materials, we believe that diversity and inclusion are vital to our success. We encourage you to apply even if you don't meet every single requirement. We are eager to meet individuals who believe in our mission and can bring unique perspectives and talents to our team.
Compensation:
The estimated salary for this position is $22.00 - $29.50 per hour, based on industry standards and market conditions.
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