Practice Director

4 weeks ago


Troy, Michigan, United States J.D. Power Full time
Job Description

Role Overview

We are seeking a seasoned Insurance Practice Director to lead our team in delivering exceptional customer experience solutions to the Insurance sector. As a key member of our leadership team, you will be responsible for driving business growth, developing strategic partnerships, and delivering thought leadership initiatives that position J.D. Power as a trusted partner in the industry.

Key Responsibilities

  • Develop and execute a comprehensive business strategy to drive revenue growth and expand our presence in the Insurance sector.
  • Build and maintain strong relationships with senior executives in the Insurance industry, including VP, SVP, EVP, CMO, and Chief Customer Officer roles.
  • Collaborate with cross-functional teams to deliver research insights, data analytics, and consulting services that meet the evolving needs of our clients.
  • Identify and pursue thought leadership opportunities to establish J.D. Power as a leading authority in the Insurance sector.
  • Stay up-to-date on industry trends and maintain a deep understanding of client strategies to inform our product development and service offerings.

Requirements

  • 6-10+ years of experience in market research, management consulting, or a client-facing role with a proven record in product management and business development.
  • Expertise in the Insurance sector, especially in Auto Insurance and/or Home Insurance.
  • Experience in product management or market research on either the client or supplier side within Insurance.
  • Bachelor's degree required, Master's degree preferred.
  • Strong ability to build rapport and maintain business relationships, with high emotional intelligence.
  • Excellent presentation and public speaking skills.
  • Proven ability to deliver multiple client presentations within a short timeframe.
  • Willingness to travel 20%-30%.
  • Strong organizational and follow-up skills.
  • Excellent verbal and written communication skills.
  • Proficiency with CRM systems (Salesforce), Excel, and PowerPoint.

About J.D. Power

J.D. Power is a global leader in data and analytics, committed to delivering exceptional customer experience solutions to the Insurance sector. Our team is passionate about driving business growth, developing strategic partnerships, and delivering thought leadership initiatives that position J.D. Power as a trusted partner in the industry.

What We Offer

  • A dynamic and collaborative work environment that fosters innovation and growth.
  • A competitive compensation package, including bonuses and benefits.
  • Opportunities for professional development and career advancement.
  • A diverse and inclusive workplace that values diversity, equity, and inclusion.

How to Apply

If you are a seasoned Insurance Practice Director with a passion for driving business growth and delivering exceptional customer experience solutions, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your experience and qualifications for this role.



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