Retail Store Operations Manager

3 days ago


Wichita, Kansas, United States Community Choice Financial Family of Brands Full time

About Us

With over 25 years of service, Community Choice Financial Family of Brands is a trusted financial services company that operates across the United States. Our mission is to provide accessible and reliable solutions for individuals seeking financial assistance.

Overview

We are currently seeking an experienced Retail Store Operations Manager to join our team. This role will be responsible for overseeing the day-to-day operations of our retail stores, ensuring exceptional customer service, and driving sales growth.

Job Description:

The successful candidate will have at least 3 months of supervisory experience and a proven track record in customer service, sales, or retail. They must possess excellent communication skills, both verbal and written, and be able to work effectively in a fast-paced environment.

Key Responsibilities:

  • Customer Service: Provide exceptional customer experiences by educating consumers and making recommendations based on their financial needs.
  • Store Management: Oversee daily store operations, including managing customer accounts, handling payments, and maintaining a clean and organized store environment.
  • Team Leadership: Coach and develop Customer Service Representatives to improve team performance and drive sales growth.

Benefits:

We offer a competitive salary of $45,000 per year, plus benefits, including medical insurance, 401(k) retirement plan, paid time off, and educational reimbursement program. Our comprehensive training program will help you develop your skills and advance your career.

Requirements:

  • Education: High School Diploma or equivalent required
  • Experience: At least 3 months of supervisory experience
  • Skills: Excellent customer service and communication skills

We Are an Equal-Opportunity Employer: Community Choice Financial Family of Brands is committed to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity, or expression.



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