Therapy Support Specialist, Pelvic Health

4 weeks ago


Baltimore, Maryland, United States Medtronic Full time

Careers that Change Lives

At Medtronic, we're a market leader in medical technology and healthcare solutions. We're looking for a Therapy Support Specialist to join our Pelvic Health team. As a Therapy Support Specialist, you'll be empowered to shape your own career and make a meaningful impact in the lives of patients.

Business Description

Pelvic Health is part of our Neuroscience Portfolio. Our therapies treat patients suffering from overactive bladder, non-obstructive urinary retention, and fecal incontinence with our sacral neuromodulation (SNM) systems InterStim X and InterStim Micro; and our percutaneous tibial neuromodulation (PTNM) system NURO. Our goal is to expand access to our therapies so we can help potentially millions of people get their lives back.

A Day in the Life:

As a Therapy Support Specialist, you'll support the Interstim Therapy groups in the areas of surgical coverage, follow-up, support, troubleshooting, customer service, and education within a territory. You'll represent Medtronic Neuromodulation during surgeries and implants, provide all necessary equipment and products, and demonstrate expertise in all aspects of implant, follow-up support, and troubleshooting techniques.

Responsibilities:

  • Represent Medtronic Neuromodulation during surgeries and implants
  • Maintain current knowledge about assigned products and services
  • Proactively identify needs and teach a broader level of caregivers and account employees
  • Educate and train physicians, hospital personnel, and office staff on technical matters relating to our products and therapies
  • Assist district manager and in-house training department in education/training of new employees
  • Provide sales support during or following cases
  • Maintain open and effective communication with all district personnel, customers, and other Medtronic employees
  • Contribute to the completion of milestones associated with specific projects
  • Follow all work/quality procedures to ensure quality system compliance and high-quality work

Requirements:

To be considered for this role, please ensure the minimum requirements are evident on your resume.


High School Diploma or GED AND a minimum of 6 years of patient care/clinical experience; or


Associate's Degree AND a minimum of 4 years of patient care/clinical experience; or


Bachelor's Degree AND a minimum of 2 years of patient care/clinical experience.

Nice to Have:


Bachelor's or Master's Degree


Clinical skill and knowledge


Clinical experience with implantable Neuromodulation products and stim experience


Experience in servicing medical personnel on product use


Experience working with a medical device or pharmaceutical company and clinical experience in a specialty area: urology, surgical, RN, neurology, neurosurgery, orthopedic, operating room, or home health care


Ability to communicate effectively with sales and health care professionals


Ability to coach others on use of products and clinical applications


Excellent organizational skills


Ability to prioritize under pressure


Ability to manage multiple tasks simultaneously

Preference will be given to local qualified candidates and candidates with Medtronic experience.


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