Cloud Reliability Engineer

4 weeks ago

Charlotte, North Carolina, United States Saxon Global Full time
Cloud Reliability Engineer Job Summary

This position is responsible for designing, developing, and implementing cloud-based technologies at Saxon Global. The ideal candidate will provide technical expertise on complex projects and advanced troubleshooting of existing cloud technology for use by the department.

Main Responsibilities:

• Performs implementation of software solutions to improve reliability and observability.
• Performs technical implementations for our CaaS / PKS platform.
• Experience with migrating workloads from on-prem / off-prem cloud.
• Recommend settings for applications, operating systems, networks, and cloud services to improve performance, security, and reliability.
• Collaborate with a growing team of Cloud Engineers and the Cloud Ops team to develop and support Charter IT Cloud Strategy.
• Responsible for the implementation of security best practices and initiatives throughout all layers of the Cloud model.
• Operate in an on-call environment.
• Actively and consistently supports all cloud efforts to simplify and enhance the customer experience.
• Analyze, troubleshoot, and resolve system, software, network, and storage failures for a globally distributed cloud infrastructure.
• Accountable to help define and drive out best practices for monitoring, security, and platform reliability.

Required Qualifications:

• Ability to read, write, speak, and understand English.
• Proven experience with the VMWare suite of products.
• Proven experience with managing both physical and virtual infrastructure.
• Experienced with multiple operating systems (e.g. Windows and Linux).
• Hands-on experience in one or more of cloud computing services (e.g. AWS, Microsoft Azure, Google Cloud Platforms, IBM, etc.).
• Familiar knowledge hands-on experience with a variety of cloud service models (e.g. Private, Public, Multi-Cloud).
• Ability to script in one or more languages (e.g. Python, Shell, PowerShell, Ansible or Perl).
• Familiar with CI/CD experience with Puppet, Ansible, Jenkins.
• Experience managing monitoring and alerting tools.
• Familiar with containerized workloads (e.g. Kubernetes, Openshift, TKGI).
• Experienced with firewalls, routing, and load balancing.
• Skilled in troubleshooting methodologies.
• Must have excellent written and oral communications, including technical documents, and process documents.
• Requires attention to detail and excellent organizational skills.
• Ability to contribute independently as well as be a team player.
• Experience managing small projects.
• Self-starter, ability to manage tasks with little supervision.

Education:

Bachelor's degree in Computer Science or related field, or equivalent experience.

Work Environment:

Office environment required. Required skills: VM Ware NSX, PKS, VROPS.

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