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Shift Manager

4 weeks ago


Marshalltown, Iowa, United States McDonald's Full time

Unlock Your Potential at McDonald's

As a Shift Manager at McDonald's, you'll play a vital role in delivering exceptional customer experiences and driving business results. Your leadership skills will inspire and empower your team to provide outstanding service, while your attention to detail will ensure our high standards for food safety and cleanliness are met.

Key Responsibilities:

  • Lead the experience: Handle and oversee crew schedules to ensure seamless operations.
  • Inspire and Empower: Provide encouraging leadership for crew and managers to provide an outstanding guest experience.
  • Understand that teamwork is key: Supervise and lead food safety and cleanliness measures to meet McDonald's standards.
  • Take action first: Take measures around safety, security, inventory, and profitability.
  • Never stop learning: Cultivate and encourage training, education, and continued learning within the restaurant.
  • Be results oriented: Drive and expect a high level of performance from the team.

Requirements:

  • Passion for helping and serving others (customers and fellow team members).
  • Strong customer service and support focus.
  • The ability to communicate effectively and anticipate customer needs.
  • To provide solutions and make decisions in a fast-paced environment.

We're an Equal Opportunity Employer

McDonald's is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances.