Customer Service Representative

3 days ago


Levittown, New York, United States Chick-fil-A Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Front Counter/Drive-Thru Team Member. As a member of our team, you will be responsible for providing exceptional dining experiences for our guests, ensuring that every interaction is memorable and enjoyable.

Responsibilities
  • Provide top-notch customer service, using our CORE 4 model to serve guests with eye contact, a smile, enthusiastic communication, and staying connected.
  • Deliver Second Mile Service, going above and beyond to ensure excellent customer satisfaction.
  • Build strong relationships with coworkers, as teamwork is essential in all positions.
  • Take orders on registers, provide correct change, and quickly bag and deliver food with order accuracy.
  • Keep all condiments, cups, drinks, dessert, and other stations stocked and maintain a clean working environment.
  • Adhere to strict Food Safety procedures and follow operational excellence protocols.
Qualifications
  • Customer service-oriented with strong interpersonal skills.
  • Able to lift 20-30 pounds regularly and work on feet for several hours.
  • Detail-oriented with the ability to multitask and work independently or as part of a team.
  • Servant spirit with a strong sense of stewardship.
Benefits
  • Flexible hours to accommodate your schedule.
  • Closed Sundays for a day off to spend with family and friends.
  • College scholarships through Chick-fil-A's Remarkable Futures program.


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