Dunkin' Restaurant Team Lead

4 weeks ago


Miami, Florida, United States HZ Coffee Group LLC Full time

**Job Title:** Shift Leader

**Reports To:** Restaurant Manager

**Overview**

As a Shift Leader at HZ Coffee Group LLC, you will be responsible for coaching and guiding our restaurant team members to deliver exceptional guest service and execute operational brand standards. You will set goals, provide job assignments, and motivate others to achieve timely feedback.

**Key Responsibilities:**

  • Perform all responsibilities of restaurant team members
  • Support the Restaurant Manager in meeting operational goals and execution
  • Ensure brand standards are met throughout the shift, including preparation of food and beverages
  • Communicate shift priorities, goals, and results to restaurant team members
  • Coach restaurant team members as needed throughout a shift, providing timely, constructive, and clear feedback
  • Support the training of restaurant team members as needed
  • Perform oversight of franchisee safety, security, and profitability policies/processes throughout a shift
  • Communicate clearly with the next Shift Leader to help prepare them for the shift
  • Ensure Food Safety standards are met
  • Manage Inventory throughout the shift
  • Provide great guest service and coach restaurant team members to do the same
  • Schedule restaurant team members for shifts
  • Manage cash over/short during the shift and ensure restaurant team members are following cash franchisee management policies

**Requirements:**

  • Basic computer skills
  • Fluent in spoken and written English
  • Previous leadership experience in retail, restaurant, or hospitality preferred

**Key Competencies:**

  • Works well with others in a fast-paced team environment
  • On time, demonstrates honesty, and a positive attitude
  • Willingness to learn and adapt to change
  • Guest-focused
  • Ability to assist with training
  • Problem-solving
  • Motivating others

**Physical Demands/Working Conditions:**

  • Standing on feet
  • Repetitive motion, including bending, stooping, and reaching
  • Lifting objects, ice, products, boxes up to 20 lbs (if applicable)
  • Wearing a headset
  • Working in a small space

**HZ Coffee Group LLC is an equal opportunity employer.**


  • Dunkin' Team Member

    4 weeks ago


    Miami, Florida, United States Dunkin' Full time

    We are seeking a highly motivated and enthusiastic Team Member to join our Dunkin' team. As a Team Member, you will be responsible for delivering exceptional customer service and creating a welcoming environment for our guests. You will work closely with our team to ensure that our guests receive the highest level of service and quality products.Key...


  • Miami Beach, Florida, United States Dunkin' Donuts Full time

    Key Responsibilities: Assemble and package orders for guests Prepare food and beverages to meet quality standards Maintain a clean and organized workstation Stock items such as cups, lids, and other supplies Take orders at the Drive Thru or Front Counter POS and handle paymentsAbout the Role:As a Restaurant Team Member at Dunkin' Donuts, you will be part of...


  • Miami Beach, Florida, United States Dunkin' Donuts Full time

    Key ResponsibilitiesAs a Crew Member at Dunkin' Donuts, you will be responsible for delivering exceptional guest experiences, preparing and delivering products according to brand standards, and executing restaurant standards and marketing initiatives.Key SkillsAbility to work in a fast-paced environmentExcellent communication and interpersonal skillsAbility...


  • Miami, Florida, United States Pastime Restaurant Llc Full time

    Job RequirementsWe are seeking a skilled and adaptable team member to join our kitchen staff at Pastime Restaurant LLC. The ideal candidate will have experience in fast-paced kitchen environments and be able to learn and adapt to our procedures.Key responsibilities include preparing and cooking food to a high standard, working efficiently in a team...

  • Deli Team Lead

    4 weeks ago


    Miami, Florida, United States Restaurant Depot Full time

    Job SummaryAs a Deli Supervisor at Restaurant Depot, you will be responsible for overseeing the daily operations of the deli department. This includes supervising and training Aisle-person/Stockers, ensuring excellent customer service, and maintaining compliance with company policies and procedures.Key ResponsibilitiesSupervise and train...


  • Miami, Florida, United States Michelin Star Restaurant Full time

    Job OverviewGrove Bay Hospitality Group is seeking a highly skilled Restaurant Manager to oversee the daily operations of our Michelin Star Restaurant. As a key member of our team, you will be responsible for ensuring exceptional guest experiences, maintaining high standards of food quality and safety, and driving operational efficiency.Key...


  • Miami, Florida, United States Restaurant Brands International Inc Full time

    About Restaurant Brands International:Restaurant Brands International Inc. is a leading quick service restaurant company with a global presence. Our portfolio includes iconic brands such as Burger King, Tim Hortons, Popeyes, and Firehouse Subs.Position Overview:The Training and Development Specialist will be responsible for developing and implementing...

  • Restaurant Server

    4 weeks ago


    Miami, Florida, United States Hillstone Restaurant Group Full time

    Server Opportunity at Hillstone Restaurant GroupWe are seeking exceptional candidates to join our service team as a Server. The ideal candidate will be friendly, energetic, and highly motivated, with a passion for delivering exceptional customer service in a fast-paced, team-oriented restaurant environment.Key Responsibilities:Provide exceptional customer...

  • Restaurant Server

    4 weeks ago


    Miami, Florida, United States Hillstone Restaurant Group Full time

    Job Title: ServerAbout the Role:We are seeking exceptional candidates to join our service team at Hillstone Restaurant Group. As a server, you will be responsible for providing excellent customer service and ensuring a memorable dining experience for our guests.Responsibilities:* Provide attentive and personalized service to guests* Maintain a clean and...


  • Miami, Florida, United States V&E Restaurant Group Full time

    Restaurant Operations Manager Job DescriptionAt V&E Restaurant Group, we are seeking a highly skilled and experienced Restaurant Operations Manager to join our team. The ideal candidate will have a proven track record of success in managing restaurant operations, including staffing, scheduling, inventory management, and cost control. Key...


  • Miami, Florida, United States J. Alexander's Full time

    Restaurant Team MemberWe are seeking a motivated and enthusiastic Restaurant Team Member to join our team at J. Alexander's Restaurant. As a Restaurant Team Member, you will be responsible for providing exceptional customer service and supporting our servers in delivering a memorable dining experience.Key Responsibilities:- Assist servers with food and...


  • Miami, Florida, United States Kimpton Hotels & Restaurants Full time

    Job SummaryWe are seeking a highly motivated and experienced Recreational Supervisor to join our team at Kimpton Hotels & Restaurants. As a key member of our pool team, you will be responsible for creating an exceptional guest experience, leading a well-trained front-of-house team, and ensuring seamless service delivery.Key Responsibilities Lead service...


  • Miami, Florida, United States HZ Coffee Group LLC Full time

    **Job Title:** Restaurant Team Member**Reports To:** Restaurant Manager**Overview**A Restaurant Team Member at HZ Coffee Group LLC is responsible for preparing food and beverages according to our operational standards, providing guests with great service, and maintaining a clean, safe, and organized workspace.**Responsibilities Include:**Follow Brand...


  • Miami, Florida, United States HZ Coffee Group LLC Full time

    Job Title: Restaurant Team MemberReports To: Restaurant ManagerJob Summary:A Restaurant Team Member at HZ Coffee Group LLC is responsible for preparing food and beverages according to our operational standards, providing guests with excellent service, and maintaining a clean, safe, and organized workspace.Key Responsibilities:Follow Brand standards, recipes,...

  • Kitchen Team Member

    4 weeks ago


    Miami, Florida, United States Pastime Restaurant Llc Full time

    Job RequirementsWe are seeking a skilled and adaptable individual to join our kitchen team at Pastime Restaurant LLC. The ideal candidate will have experience in fast-paced kitchen environments and be able to work independently with minimal supervision.The successful candidate will be responsible for preparing and cooking a variety of dishes, including eggs,...

  • Restaurant Manager

    4 weeks ago


    Miami, Florida, United States Gecko Hospitality Full time

    Job DescriptionAs a Restaurant Manager at Gecko Hospitality, you will be the driving force behind creating a dynamic, guest-centered environment. With a focus on teamwork, quality, and communication, you'll help shape every element of the guest experience, ensuring excellence is delivered daily.Key Responsibilities:Lead with Passion: Coach and mentor the...


  • Miami, Florida, United States HZ Coffee Group LLC Full time

    Job Title: Restaurant Team MemberReports To: Restaurant ManagerOverviewA Restaurant Team Member at HZ Coffee Group LLC is responsible for preparing food and beverages according to operational standards, providing guests with great service, and maintaining a clean, safe, and organized workspace.Key Responsibilities:Prepare food and beverages according to...


  • Miami, Florida, United States FUJIYA Japanese Restaurant Full time

    Job DescriptionWe are seeking a highly skilled and reliable Dishwasher/Cook to join our team at FUJIYA Japanese Restaurant. In this role, you will be responsible for loading the dishwasher with dirty dishes, unloading clean dishes, and performing general cleaning tasks as assigned by the restaurant manager. The ideal candidate is a hard worker with a strong...

  • Team Lead

    7 days ago


    Miami, Florida, United States HZ Coffee Group LLC Full time

    Job SummaryThe Shift Leader is responsible for leading the restaurant team in executing operational brand standards and delivering great guest service.Key ResponsibilitiesCoaching and DevelopmentCoach restaurant team members as needed throughout a shift to execute operational brand standards and deliver great guest service.Set goals and provide job...


  • Miami, Florida, United States Naked Farmer Careers Full time

    About the RoleWe are seeking a passionate and enthusiastic Restaurant Team Member to join our scratch-based kitchen team at Naked Farmer. As a key ambassador of our locally-sourced, made-from-scratch ethos, you will provide exceptional guest service and ensure every meal is served with consistency, precision, and a sense of urgency.As a Restaurant Team...