District Services Manager

2 days ago


Denver, Colorado, United States Home Depot Full time
Job Title: District Services Manager - Denver, CO

At Home Depot, we are seeking a highly skilled and experienced District Services Manager to join our team in Denver, CO. As a key member of our Home Services organization, you will be responsible for driving quality and customer service through managing Service Providers, ensuring Store Connectivity, and driving Issue Resolution.

Key Responsibilities:
  • Manage and develop professional customer and Service Provider relationships to drive high customer service and quality.
  • Recruit, retain, and perform performance management of Service Providers within the district.
  • Communicate with District managers, Store Managers, and Specialty Assistant Store Managers to drive Home Services and Specialty Install awareness, attach rates/sales, promotions, and process.
  • Coordinate weekend lead generation events and partner with Services Leadership to execute Program initiatives and competitive shops.
Requirements:
  • 4+ years of experience in the retail store environment, home improvement industry, or general construction industry.
  • Strong communication skills (both written and verbal) and proven customer interaction skills and problem resolution.
  • Project Management skills or leadership skills.
  • Bachelor's degree in a field of study related to the job.

We offer a competitive salary range of $40,000 - $100,000, depending on experience. If you are a motivated and results-driven individual with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.


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