Operations Director
2 days ago
Your 3rd Spot is a unique social dining concept that offers an inclusive environment where diversity and individuality are celebrated. Our mission is to provide an exceptional guest experience through our curated array of games, experiences, and social spaces.
Job OverviewWe are seeking a high-volume General Manager/Director of Operations to join our team. In this role, you will be responsible for maintaining daily operations, staffing, and developing our team. You will also manage store KPIs and profitability, and work in partnership with senior leadership to define and implement operational policies and procedures.
Key Responsibilities- Maintain daily operations and ensure seamless execution of our concept
- Develop and lead a high-performing team, focusing on talent development and growth
- Manage store KPIs and profitability, identifying areas for improvement and implementing strategies to drive growth
- Collaborate with senior leadership to define and implement operational policies and procedures
- Strong leadership skills and at least 5 years of experience in the restaurant/hospitality industry
- Experience in HR management, staff recruitment, training, and scheduling, ensuring compliance with labor laws in a multi-unit business
- Experience in conceptualizing and executing menus, strategy, and guest experience execution in a multi-unit business
- Strong financial acumen with experience in budget management, cost control, and P&L management
- Adept at multitasking with exceptional organizational and problem-solving skills
- Strong interpersonal skills with the ability to engage with guests and employees at all levels
- Strong written and verbal communication skills
- A competitive salary and benefits package
- Opportunities for professional growth and development
- A dynamic and inclusive work environment
- A chance to be part of a game-changing culture and concept
We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and experienced hospitality professional looking for a new challenge, please submit your application.
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