Sales Associate III

4 weeks ago


Austin, Texas, United States Tapestry Full time

Job Title: Sales Associate III

Job Summary:

We are seeking a highly skilled Sales Associate III to join our team at Coach. As a Sales Associate III, you will be responsible for delivering exceptional customer service, developing product knowledge, and achieving sales goals.

Key Responsibilities:

  • Deliver renowned and authentic service that creates a Modern Luxury customer experience
  • Develop product knowledge skills and remain aware of current collections that are in-store and on-line; cascade and train information to the broader team
  • Achieve and exceed goals through sales strategies, clienteling, sourcing new customers and maintaining and building productive long-term relationships with existing customers
  • Support an environment of teamwork, trust and collaboration with peers, customers and supervisors
  • Build credibility and trust as a personal stylists and fashion expert by staying current with market competition, industry, fashion trends and customer shopping behaviors; share with customers as appropriate

Requirements:

  • 1-3 year of previous selling experience in a luxury retail service environment preferred. Possesses current knowledge of fashion trends and competition in the marketplace
  • High school diploma or equivalent; college degree preferred
  • Knowledge of cash register systems, basic computer skills (including the ability to use iPad/laptop, Mobile POS and Internet)
  • Ability to communicate effectively with customers and team (both oral and written), maneuver sales floor and meet moderate stockroom lifting and store climbing requirements
  • Ability to work a flexible schedule to meet the needs of the business, including nights, weekends and holidays

About Coach:

Coach is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Coach at www.coach.com.


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