Case Manager

4 weeks ago


Lake Mary, Florida, United States PSG Global Solutions Careers Full time

About the Role:

We are seeking a highly motivated and customer-focused Case Manager to join our team at PSG Global Solutions Careers. As a Case Manager, you will be responsible for handling inbound and outbound calls, emails, and reviewing documents for clients and attorneys. Your primary goal will be to provide exceptional customer service and ensure that our clients receive the highest level of support.

Key Responsibilities:

  • Handle inbound and outbound calls, emails, and documents for clients and attorneys
  • Provide exceptional customer service and support to clients
  • Review and update client information in our system
  • Work collaboratively with internal teams to resolve client issues

Requirements:
  • High School Diploma
  • 1-3 years of experience in an office setting
  • 1-2 years of experience in customer service
  • Positive and enthusiastic attitude
  • Proficiency in Microsoft Office and email systems
  • Ability to multitask and work in a fast-paced environment

What We Offer:
  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package

Is This Role Right for You?

If you are a motivated and customer-focused individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your experience and qualifications.
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