Territory Manager

4 weeks ago


Los Angeles, California, United States Ferrandino & Son Full time
Ferrandino and Son, Inc. is seeking a Territory Manager to oversee client accounts and service partners within a designated territory. This role involves ensuring contractual compliance, building relationships with clients and service partners, and communicating expectations. Key responsibilities include frequent property assessments, problem resolution, and suggesting site enhancements. The ideal candidate will have above-average knowledge of commercial landscape management, sales, and service partner management. A valid driver's license and ability to travel within the designated territory are required. Responsibilities:
  • Frequent assessments of properties within assigned territory for quality assurance
  • Problem resolution with focus on customer service and communication
  • Utilize industry expertise to suggest regular site enhancements to clients and identify any safety issues immediately
  • Communicate through proposal process SOW and pricing for landscape enhancement projects
  • Frequent communication with clients to build relationships and ensure service expectations are met
  • Communicate scheduling scenarios and be able to articulate business situations as they arise
  • Ability to perform RFP measurements, assessments, and picture taking
  • Perform field requests as disseminated down from the office or Regional Managers
Requirements:
  • Above-average knowledge of commercial landscape management, management of service partners, and a proven record of excelling in landscape enhancement sales
  • Ability to measure, estimate, and understand service pricing structures as it pertains to landscape-related projects
  • Ability to travel within designated territory and others as necessary, including overnight stays and possible weekend travel
  • Self-starter that can manage all day-to-day activities, including schedules, on- and off-site meetings, and business-critical deliverables
  • Excellent communication skills with internal management, client representatives, and service partners, both written and verbal
  • Ability to understand and operate internal operating systems, MOS products, tablets, cell phones, and cameras
  • Minimum of 2 or 4-year degree in a related field or 3 to 5 years of experience in landscape management, landscape management sales, and management of service partners
  • Valid driver's license in one of the 50 states with a clean driving record


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