Network Operations Specialist

3 weeks ago


Scottsdale, Arizona, United States SmartRent Full time
Network Engineer Job Description

SmartRent is seeking a skilled Network Engineer to join our Network Operations Center (NOC) team. As a Network Engineer, you will play a crucial role in ensuring the seamless operation of network and systems infrastructure within our existing and upcoming managed WiFi communities and smart home IoT deployments.

Responsibilities
  • Escalated Ticket Resolution: Handle escalated network-related tickets from various WiFi communities, providing timely and effective solutions to ensure minimal downtime.
  • Hardware Validation and Provisioning: Assist in the validation and provisioning of network hardware for new projects and communities.
  • Network Monitoring and Optimization: Monitor network performance, identify bottlenecks, and proactively optimize network configurations for optimal efficiency.
  • Documentation and Reporting: Maintain accurate and up-to-date documentation of network configurations, changes, and troubleshooting procedures.
  • Collaboration and Communication: Collaborate with cross-functional teams, including network designers, developers, project managers, and support teams, to address network-related challenges.
Requirements
  • Bachelor's degree in Information Technology, Information Systems, or related field, and 1-3 years of relevant experience in network engineering.
  • Proven experience as a Network Engineer, preferably in an internet service provider and/or network operations center (NOC) environment.
  • In-depth knowledge of networking protocols, hardware, and troubleshooting techniques.

At SmartRent, we offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. If you are a motivated and detail-oriented Network Engineer looking for a challenging role, please submit your application.



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