Night Auditor Position
4 weeks ago
We are seeking a highly skilled Night Auditor to join our team at Buffalo Lodging Associates, LLC. As a Night Auditor, you will be responsible for providing exceptional service to our guests during overnight hours.
Key Responsibilities:
- Greet guests and complete the check-in/check-out procedure through the Property Management System.
- Handle cash, credit card information, and goods at the property.
- Identify the needs of each guest and provide relevant information regarding hotel services and amenities.
- Take reservations from incoming callers and input pertinent information into the hotel management system.
- Organize previous shifts' paperwork, close and balance all room accounts and vouchers, and investigate and analyze out-of-balance situations.
- Prepare guest folios for express check-out.
About the Role:
This is a full-time position with a schedule of 11 PM-7 AM, including weekend availability. The ideal candidate will have excellent customer service skills, a high school diploma or equivalent, and experience with Property Management Systems and Microsoft Office.
What We Offer:
- Paid weekly
- Medical, dental, and vision insurance
- Competitive 401(k) retirement savings plan with employer match
- Paid vacation and sick time
- Paid holidays
- Tuition reimbursement
- Flexible spending account
- Company-paid life insurance
- Company-paid short-term disability insurance
- Long-term disability insurance
- Employee assistance program
- Hotel discounts
- Wellness programs
- Monthly employee appreciation activities and events
- Learning and development opportunities
- Employee referral program
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