Customer Service Ambassador

4 weeks ago


San Jose, California, United States Fogo de Chão Full time

At Fogo de Chão, we strive to deliver exceptional dining experiences that showcase the culinary art of Churrasco.

We believe in igniting passion and joy in our team, guests, and communities by providing fulfilling job opportunities and a supportive work environment.

As a Customer Service Representative, you will play a vital role in facilitating service activities that enhance and enable the guest experience.

Key responsibilities include:

  • Conveying the gratitude of the organization to guests through guest-focused practices.
  • Preserving and sharing the festive, hospitable, and gracious spirit of Southern Brazilian traditions.
  • Completing beginning or closing shift duties as directed by management.

Requirements:


Must have a high level of endurance and mental acuity to manage conflict and deal successfully with high-stress situations.

Must be able to transport objects up to 50 lbs, stand for long periods of time, and work at a quick pace.

Must be able to work weekends and holidays.

We offer a comprehensive benefits package, including medical, dental, and vision insurance, as well as company-paid life insurance and short-term disability.

Part-time team members are offered a minimum essential coverage health plan, in addition to dental, vision, short-term disability, and life insurance.

Fogo de Chão is an Equal Opportunity & E Verify Employer.

This position has a fixed rate of 17.55 and is eligible to receive tips.



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