Hospitality Service Manager

7 days ago


Columbia, South Carolina, United States Pyramid Global Hospitality Full time

We are seeking a highly motivated and customer-focused F&B Supervisor to join our team at the Cambria Hotel Columbia Downtown. As part of Pyramid Global Hospitality, you will be responsible for delivering exceptional hospitality experiences to our guests.

Overview

"At Pyramid Global Hospitality, people come first." We value our employees and strive to create a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits, and our dedication to building meaningful relationships.

As an Employer of Choice, we understand that the care of our team members is as important as the service we provide to our guests and the communities around us. If you have a genuine passion for hospitality, we invite you to join our team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

Job Responsibilities

The F&B Supervisor plays a critical role in delivering memorable hospitality to our guests. Your responsibilities will include:

  • Greeting guests with a warm welcome and engaging them throughout their stay
  • Maintaining proper and adequate set-up of the bar daily
  • Guiding guests on their beverage journey through descriptive selling of the menu
  • Ensuring accurate order taking and confirming all special requests
  • Working collaboratively with other restaurant servers and kitchen/bar staff to deliver exceptional service
  • Assisting guests who have concerns to guide them to a resolution that leaves them happy
  • Finalizing the experience through timely and accurate bill presentation
  • Requisitioning and stocking of all beer, wine, spirits, and other beverages
  • Maintaining stock, cutting, and storing of all fresh fruit and vegetable garnishes, juices, and other perishables daily to ensure product quality
  • Mixing, garnishing, and presenting drinks following standard ingredient recipes and practicing portion control
  • Inputs orders into a register at the point of sale and creates a check for each guest
  • Locks up and stores all beverages, food, and other equipment items, deposits cash drops, and secures bank
Salary and Benefits

Our F&B Supervisor will receive a competitive salary of $55,000 - $65,000 per year, depending on experience, plus excellent benefit plans, a matching 401K plan, professional development opportunities, generous bonuses, and travel perks.

This is a tremendous opportunity for a driven person to grow and learn at a world-class property.


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