Operational Readiness Manager

6 days ago


Lakewood, Ohio, United States CCI CORPORATE SERVICES INC Full time
Job Title: Operational Readiness Manager

We are seeking an experienced Operational Readiness Manager to join our team at CCI Corporate Services Inc. The successful candidate will be responsible for designing and executing operational readiness efforts to ensure the Sales & Service organization is well-prepared for changes in our business driven by the day-to-day evolution of our processes, policies, pricing/offers, products, and tools.

About the Role:
- Provide Project Management support for operational readiness projects, focusing on preparing teams and systems within a functional or operational area for upcoming changes.
- Work closely with project leadership to fully understand business objectives of Sales & Service impacting initiatives such as process, policy, pricing, product, and tool changes.
- Conduct assessment of impacts of such initiatives on our Sales & Service front-line and leaders.
- Design and execute initiative-specific change readiness plans for Sales & Service front-line and leaders to support minimizing impact/disruption and maximizing business outcomes; tactics include but are not limited to training, communications, leader discussions, and hype/engagement activities.

Requirements:
- Minimum 3+ years of experience in a similar role.
- Bachelor's degree in Business Administration or related field.

What We Offer:
- Competitive salary: $85,000 - $115,000 per year (dependent on experience).
- Comprehensive benefits package including health insurance, 401(k) matching, and paid time off.
- Opportunities for career growth and professional development.

How to Apply:
Apply now and become part of our dynamic team

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