Operations Director

The Operations Manager reports to the Division Manager and is responsible for assisting the division/area with growth initiatives. Each division operates a business unit, and the Operations Manager assists the Division Manager with profit and loss management on a monthly basis, with the support of financial leaders.

Key Responsibilities:

• Support the Division Manager in managing field services staff (up to 10) at the divisional level.
• Assist with performance management for field-level technical staff.
• Review and approve scopes of work to ensure safety and quality standards are established.
• Ensure service dates and customer commitments are met.
• Assist with the divisional P&L to ensure cost and profitability levels are achieved.
• Coordinate field services labor scheduling.
• Establish and maintain customer relations with various levels within the customer organization.
• Support Division Manager in preparing reports for regional management, including safety, financial, technical, etc.
• Maintain sufficient levels of stock inventory to support business needs.
• Build and maintain a cohesive and safe working environment.
• Represent Colt Services Inc. with honesty in day-to-day duties.
• Maintain Colt's values in both action and appearance.

Requirements:

• 5+ years of experience in industrial services, preferably in leak sealing.
• 2+ years of experience managing a team of more than 2.
• High School diploma or equivalent.
• Ability to effectively communicate at all levels of the organization.
• Highly driven, self-motivated, and well-organized.
• Able to safely operate a vehicle and make face-to-face customer meetings.
• Must possess a valid driver's license and maintain a clean record.
• Ability to adapt to ever-changing schedules and priorities (24-hour emergency service).
• Ability to pass a drug & alcohol test and background check in compliance with our safety program.
• All management roles are responsible for setting a good example for their staff.

Colt Services Inc. is an equal opportunity employer and considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Colt Services Inc. is a dynamic organization. Accordingly, the responsibilities associated with this job will change from time to time in accordance with Colt Services Inc.'s business needs.