Damage Estimator and Customer Liaison
1 week ago
At Classic Collision Inc, we are seeking a skilled Damage Estimator and Customer Liaison to join our team. This is an excellent opportunity for individuals with strong communication skills and the ability to provide exceptional customer service.
About UsWe are a rapidly growing company that has been serving our community since 1983. Our mission is to deliver quality repairs, put safety and integrity into every vehicle we fix, and build lasting relationships with our customers.
SalaryThe estimated salary for this position is $55,000 - $65,000 per year, depending on experience and expected sales volume. We offer competitive pay, benefits, and career advancement opportunities to ensure your continued growth and success.
Job DescriptionThis role will serve as the primary point of contact for our customers throughout the repair process. Responsibilities include:
- Preparing estimates for customers and insurance partners according to manufacturer guidelines
- Partnering with insurance companies to manage customer claims and ensure the best possible experience
- Maintaining open communication with customers regarding the repair process
- Collaborating with technicians to confirm damage identification and resolution
- Ensuring high customer satisfaction scores align with company standards
To be successful in this role, you should possess:
- A valid driver's license
- Prior collision estimating experience (preferred)
- Familiarity with estimating systems (such as CCC1)
- I-CAR / ASE certification (desired)
- Strong organizational skills and attention to detail
In addition to a competitive salary, you can expect:
- Weekly paid time off
- Continuous training and development opportunities
- A supportive team culture
- Company match 401(k) plan
- Medical, dental, and vision insurance
- Six paid holidays
- Rewarding work environment
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