Insurance Business Development Professional
6 days ago
Company Overview
At Comma Insurance, we're dedicated to delivering quality service to our clients, partners, and colleagues. Our mission is to serve customers with integrity, compassion, and excellence.
About the Role
We are seeking a skilled Account Manager to join our team. The successful candidate will be responsible for delivering a prompt, accurate, and positive client experience while effectively advocating for client needs.
Key Responsibilities
- Interact with clients and colleagues in a proactive, friendly, and professional manner.
- Equip clients with decision-making tools regarding changing coverage needs and additional available coverage options throughout the client lifecycle.
- Field underwrite, countersign, and respond to underwriter follow-ups on all cross-sold and re-written policies.
- Assist clients with payment issues and changes as needed.
- Process all endorsement requests and maintain policies in compliance with Commas minimum coverage standards.
- Retain proper records of all transactions and maintain up-to-date client-specific notes, stored appropriately in Commas system.
Requirements
- A minimum of a high school diploma (or equivalent).
- Previous sales experience (does not have to be within the insurance industry).
- Maintain a valid P&C, and Life Insurance License.
Skills and Abilities
- Proficient technology skills to navigate a variety of internal platforms and more than a dozen external carrier platforms.
- Strong written and verbal communication skills required to establish trust among clients.
- Uses logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
- Interacts effectively with producers and other colleagues to deliver a seamless, professional client experience.
- Higher-than-average detail orientation to ensure clients receive accurate and effective insurance solutions.
- Empathetic, active listening skills with the ability to ask appropriate, effective follow-up questions.
- Understand and be able to explain various types of personal insurance coverage to consumers with little knowledge of how insurance works.
- Consistently deliver a client-focused experience using multiple channels such as phone, video, email, and SMS.
- Ability to prioritize various tasks effectively and own a task or procedure from start to finish.
What We Offer
- Comprehensive onboarding and training.
- Competitive Benefits package including medical, dental, vision.
- 401K retirement plan with company match.
- Career development and advancement opportunities within a growing company.
Estimated Salary Range: $50-$65 per hour, depending on location and experience.
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