Customer Service Representative

7 days ago


Cleveland, Ohio, United States Firefighters Community Credit Union Full time
Role Overview

Fulfill a vital role at Firefighters Community Credit Union, serving as the voice of our organization by delivering exceptional customer service in a fast-paced call center environment. Utilize your interpersonal and technical skills to address member inquiries, provide product education, and foster long-term relationships.

Key Responsibilities
  • Analyze and resolve member account-related issues, including transactions, products, and services
  • Assist with basic banking tasks, such as account information lookups, transfers, card orders, and wire transfers
  • Offer expert guidance on financial products and services, including banking services, IRAs, and loans
  • Cross-sell credit union offerings to members based on their needs
Requirements
  • Demonstrate proficiency in technology, including computers, tablets, and office equipment
  • Possess excellent communication and interpersonal skills, ensuring a positive experience for every member interaction
  • Meet the requirements for a credit and criminal background check
  • Prior experience in the credit union or banking industry is preferred
  • A sales background is also beneficial, but not required
Benefits Package
  • Competitive salary commensurate with experience
  • Robust benefits package, including medical, dental, vision, 401(k) plan with company match, life insurance, short-term disability, and long-term disability
Work Schedule

This position operates Monday through Saturday, with a rotating day off each week. The contact center hours are divided across these days, providing a dynamic work environment.



  • Cleveland, Ohio, United States Veterans Canteen Service - VCS Full time

    We are seeking a Customer Service Representative to join our team at Veterans Canteen Service - VCS. In this role, you will be the face of our organization, providing top-notch service to our customers in our cafes and retail markets.Key responsibilities of this role include:Providing personalized service to each customerProcessing sales transactions...


  • Cleveland, Ohio, United States The Sherwin-Williams Company Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at The Sherwin-Williams Company. As a key member of our support team, you will be responsible for delivering exceptional customer service and order management support to external and internal customers and brands.


  • Cleveland, Ohio, United States First Federal Lakewood Full time

    About the RoleWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at First Federal Lakewood. As a Customer Service Representative, you will be responsible for providing exceptional service to our customers by handling their transactions, answering their inquiries, and addressing any issues they may have.Key...


  • Cleveland, Ohio, United States TeleSolv Consulting Full time

    Job SummaryWe are looking for a skilled Customer Service Representative to join our team at TeleSolv Consulting. As a Customer Service Representative, you will be responsible for assisting the public with creating accounts, submitting online applications, and scheduling interview appointments.The ideal candidate will have a high school diploma or equivalent...


  • Cleveland, Ohio, United States Medical Service Company Full time

    Job OverviewMEDICAL SERVICE COMPANY, a family-owned and operated business with over 70 years of experience, is seeking a skilled Customer Service Representative to join our team. As a key member of our Sleep Contact Center, you will play a vital role in ensuring exceptional customer service for patients requiring durable medical equipment and respiratory...


  • Cleveland, Ohio, United States Chico's FAS, Inc. Full time

    Job DescriptionWe are seeking a highly motivated Customer Service Representative to join our team. As a key member of our sales floor team, you will be responsible for providing exceptional customer service and supporting a customer-focused sales culture.Key Responsibilities:Process merchandise, ensuring items are properly stored, ticketed, and easily...


  • Cleveland, Ohio, United States Medical Service Company Full time

    Medical Service Company is a family-owned and operated durable medical equipment and respiratory provider with over 70 years of experience. We are proud to be a 13-Time recipient of the prestigious NorthCoast 99 Award as a Top Workplace to work in 2024, as well as a two-time recipient of the National HME Excellence Award for Best Home Medical Equipment...


  • Cleveland, Ohio, United States Workoo Technologies Full time

    About Workoo Technologies We are seeking a skilled Customer Service Representative to join our team. As a key member of our support team, you will be responsible for providing exceptional customer service and ensuring that our customers receive the help they need in a timely and professional manner.The estimated salary for this role is $40,000 - $60,000 per...


  • Cleveland, Ohio, United States First Federal Lakewood Full time

    **About the JobWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at First Federal Lakewood.This role is an excellent opportunity for individuals who enjoy working with people and want to make a difference in their community.About YouYou have a strong passion for providing exceptional customer service and...


  • Cleveland, Ohio, United States ISTYLE FURNITURE Full time

    Company OverviewiStyle Furniture is a dynamic company that values collaboration and supports employee success.We offer competitive pay, flexible hours, and opportunities for advancement in a fast-paced environment.Job SummaryThis Sales / Customer Service Representative role involves engaging with customers, promoting products, and resolving issues in a...


  • Cleveland, Ohio, United States Famous Supply Full time

    Famous Supply is a wholesale distributor committed to serving contractors, builders, and remodelers in the HVAC, Plumbing, Building Products, Lighting, and Industrial/PVF segments.We are seeking a skilled Sales and Customer Service Representative to join our team. As a key member of our sales team, you will be responsible for providing superior service to...


  • Cleveland, Ohio, United States Medical Service Company Full time

    Medical Service Company: Join Our Team as a Customer Service RepresentativeWe are a family-owned and operated durable medical equipment and respiratory provider with over 70 years of experience. Our team has been recognized as a Top Workplace by the NorthCoast 99 Award for 13 consecutive years.About the RoleThis part-time position (24 hours a week) requires...


  • Cleveland, Ohio, United States GetGo Café + Market Full time

    Job Summary:As a Customer Service Representative at GetGo Café + Market, you will be the face of our brand, ensuring that every customer interaction is positive and memorable. Your role will be to provide exceptional service, from assisting customers with their purchases to resolving any issues they may encounter.About Us:GetGo takes a refreshing approach...


  • Cleveland, Ohio, United States GetGo Café + Market Full time

    We are looking for a Cashier and Customer Service Representative to join our team at GetGo Café + Market. This is an excellent opportunity for individuals who enjoy working in a fast-paced environment and providing exceptional customer service.About UsGetGo takes a refreshing approach to the traditional convenience store experience. We are redefining the...


  • Cleveland, Ohio, United States ISTYLE FURNITURE Full time

    OverviewiStyle Furniture is a dynamic company seeking an experienced Customer Service Representative to join our team. As a key member of our sales team, you will be responsible for engaging with customers, providing solutions to their needs, and promoting our products effectively.


  • Cleveland, Ohio, United States Lakefront CLE Full time

    Job OverviewLakefront CLE is a leading provider of telecommunications services, and we are seeking a highly skilled Customer Service Representative to join our team.CompensationThe estimated salary for this position is $45,000-$60,000 per year, depending on experience.Key Responsibilities:Respond to customer inquiries via phone, email, or chat, providing...


  • Cleveland, Ohio, United States Waterway Carwash Full time

    About UsWaterway Carwash is a leading provider of car wash services, committed to delivering exceptional customer experiences. Our team is dedicated to making every visit a positive one.Job DescriptionWe are seeking a Customer Service Representative to join our team at our Pepper Pike location. As a Customer Service Representative, you will be responsible...


  • Cleveland, Ohio, United States Dollar Bank Full time

    Job SummaryDollar Bank is seeking a highly skilled Customer Service Representative II to join our team in Brunswick. As a key member of our branch, you will be responsible for providing exceptional customer service and building strong relationships with clients.About the RoleThe ideal candidate will have excellent communication skills, both written and...


  • Cleveland, Ohio, United States Meijer Full time

    About UsAs a family-owned company, Meijer is dedicated to serving people and communities. Our stores offer career opportunities centered around leadership, personal growth, and development.We provide our team members with competitive compensation packages that reflect the value they bring to our organization. For this role, you can expect an estimated salary...

  • Sales Associate

    1 week ago


    Cleveland, Ohio, United States Hertz Full time

    Job SummaryWe are seeking a highly motivated Sales Associate - Customer Service Representative to join our team at Hertz. This role is perfect for individuals who are passionate about delivering exceptional customer experiences and possess excellent communication skills.About the RoleThis is a customer-facing position where you will be responsible for...