Transportation Operations Manager
4 weeks ago
Job Summary:
The Transportation Operations Manager will oversee the safe and efficient performance of the Transportation Department in assigned territories. This role will ensure that direct reports comply with all Operating, Metro-North, and Safety Rules within a District or Line.
Key Responsibilities:
- Implement departmental Priority One safety initiatives and support inter-departmental safety goals and objectives.
- Participate in Local Safety Meetings and quarterly Safety Stand Down days within the District for Transportation.
- Complete all safety/incident/injury reports as assigned and post FRA reportable injury lists in all crew bases within their district.
- Perform the required number of ETS checks monthly and coordinate random drug and alcohol screening of train crews and yardmasters.
- Proactively support the Metro-North Railroad safety program through execution of Operating Division safety plan elements, including safety observations, daily job briefings, and incident investigations.
- Manage and support District service delivery functions affecting on-time performance, reliability, cleanliness, comfort, courtesy, communications, and safety.
- Monitor and ensure compliance with trains at initial station 5 minutes prior to departure standard and supervise Yardmasters and Switching Crews.
- Review train make-up sheets daily to ensure consistent compliance and enact corrective measures if non-compliant.
- Work with Fleet Management and Mechanical to ensure timely delivery of equipment to shops/yards, minimizing turn-around time.
- Monitor daily yard operations to ensure overall daily compliance with set standards and perform meet and greets on specific initiatives as set forth departmentally.
- Draft customer complaint responses for District Supt. approval and interface/communicate with the OCC regarding the Daily Operations Report to close out, final dispositions, and clarification of Train Incident Log Items that occur on their tour of duty.
- On a daily basis, be responsible for providing and researching Train Incident Log Items and disseminating information clearly in a Transportation Log Report for their shift/District.
- Lead and facilitate the coordinated activities of inter-departmental management personnel related to service functions on a Line or in a District.
- Approve where appropriate all random arbitrary overtime/penalty payments to train crews and Yardmasters.
- Perform required daily Yard inspection within the district and office functions, overseeing the ordering of supplies within the assigned district.
- Observe and report on compliance with all Operating and Safety Rules and perform required observations of Train Crew appearance, performance compliance, and train crew visibility.
- Perform required monthly Train Rides for rules compliance and monitor crew register room compliance for all required company and federally mandated documents.
- Monitor operating expenses and make economical train and service decisions, monitor daily yard operations and switching operations, and manipulate crew and equipment turns during service disruptions.
- Direct and coordinate the execution of capital and maintenance work activities to ensure a consistently high level of service delivery.
- Support environmental compliance activities and complete required annual training regarding Environmental compliance.
- Immediately respond to mainline incidents, clear safety hazards, and aggressively work to assure a safe, clean environment for employees and customers.
- Trainmasters are routinely first responders and must be qualified in all required NIMS training.
- Assist the District Supt. when on the scene of any type of rail incident and work with all affiliated outside agencies during service disruptions/emergencies.
- Ability to manage/manipulate all equipment and crew schedules at all times, especially during service disruptions.
- Assume the duties of a District Superintendent while still performing functions of a Trainmaster when required for vacation/unscheduled absences of District Superintendent.
- Be available 24/7 unless scheduled off training, vacation, and or any other personal matters that require time off.
Requirements:
- Familiarity with train equipment, crew assignments, train cycles, and equipment programs.
- Knowledge of ACRE labor agreements or comparable labor agreements.
- Knowledge of Federal Railroad Administration (FRA) regulations.
- Must be able to assess and correct problems in stressful situations with tight time constraints.
- Strong leadership and interpersonal skills to facilitate and execute coordinated inter-departmental service delivery.
- Must be able to communicate effectively with all levels of the organization and with outside agencies.
- Must be able to manage an extensive workforce and develop timely solutions to operating problems.
- Ability to work nights and weekends, and to be on call seven days a week when required.
- Valid driver's license.
- Associates degree in Transportation, Business, Public Administration or related field.
- Minimum of three (3) years' experience in a Transportation/Operations capacity in any of the following areas or equivalent to: Conductor, Locomotive Engineer, Rail Traffic Controller, Yardmaster, Training Officer for the prior listed craft.
- OR Minimum of four (4) years experience in a Transportation/Operations capacity as Metro-North MofE Foreman, Technician and above, MofW Signal Department – Signal Maintainer and above, Track Department – Foreman, Electric Traction Class A Lineman, Lineman Drivers, Foreman and above, Third Rail Foreman.
- Must be qualified on Metro-North Railroad (or a comparable Commuter Railroad) Operating Manual of the Operating Department and Roadway Worker Safety Rules and Air Brake and Train Handling Instructions.
- Must be qualified on the physical characteristics of the assigned line.
Preferred Qualifications:
- Bachelor's degree in Transportation, Business, Public Administration or related field.
- Locomotive Engineer Certification.
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