Department Head

Converse Retail Department Manager

Are you a leader who thrives in a fast-paced retail environment? Do you have a passion for delivering exceptional customer experiences and driving sales growth? We're seeking a talented Department Manager to join our team at Converse Factory Store at The Mills at Jersey Gardens.

As a Department Manager, you'll be responsible for leading a high-performing team to achieve sales, service, and operational goals. You'll foster a positive and inclusive store environment, drive sales growth through effective merchandising and visual displays, and develop and implement strategies to improve customer satisfaction and loyalty.

We're looking for a results-driven leader who can motivate and inspire their team to deliver exceptional results. If you have a proven track record of success in retail management, excellent communication and interpersonal skills, and a passion for delivering outstanding customer experiences, we want to hear from you

Key Responsibilities:

• Lead and develop a high-performing team to achieve sales, service, and operational goals

• Foster a positive and inclusive store environment that promotes teamwork and collaboration

• Develop and implement strategies to improve customer satisfaction and loyalty

• Drive sales growth through effective merchandising and visual displays

• Analyze sales data and develop action plans to improve sales performance

• Collaborate with district partners to implement enterprise-wide initiatives and programs

What We Offer:

• Competitive salary and benefits package

• Opportunities for career growth and development

• Collaborative and dynamic work environment

• Recognition and rewards for outstanding performance

• Access to exclusive employee discounts and perks

• Comprehensive training and development programs

• A fun and supportive team environment

• Opportunities to make a meaningful impact on our customers and communities

Requirements:

• Minimum 2 years of customer-facing retail or hospitality experience

• Minimum 1 year of management experience

• Experience with retail operations, budgeting, planning, customer service, sales, and people leadership

• Proficient in Microsoft Office and retail business systems

• Ability to bend, squat, reach, climb a ladder, and stand for extended periods of time with or without reasonable accommodations

• Proven ability to utilize tools for conflict resolution and employee coaching and counseling

• Ability to work weekends, nights, and holidays as needed

Why Converse?

At Converse, we're passionate about creating a workplace that's inclusive, diverse, and empowering. We believe in the power of creativity and innovation, and we're committed to making a positive impact on our customers and communities. If you share our values and are passionate about delivering exceptional customer experiences, we want to hear from you

Equal Employment Opportunity is The Law

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