Customer Service Associate

4 days ago


St Louis, Missouri, United States Ollie's Bargain Outlet, Inc. Full time

About the Role:

The Customer Service Associate is a vital member of our team, responsible for delivering exceptional customer service and maintaining a positive shopping experience. Key responsibilities include greeting and acknowledging every customer, accurately operating the register, and assisting with receiving the truck, pricing items, and merchandising product.

Key Responsibilities:

  • Greet and acknowledge every customer with a positive and friendly demeanor.
  • Acknowledge customer needs and communicate effectively with Team Leaders when necessary.
  • Operate the register accurately and efficiently, approve refunds for other associates, and assist with training new Sales Associates.
  • Assist with receiving the truck, pricing items, and merchandising product.
  • Maintain the store appearance and complete any additional responsibilities and/or duties as assigned.

Qualifications:

  • High School diploma or equivalent
  • 6 months of prior retail experience preferred
  • Flexible availability - days, evenings, weekends
  • Ability to work evenings, weekends, and holidays on a regular basis
  • A positive attitude and team player who wants to engage and serve customers

Physical Requirements:

  • Ability to lift and carry up to 50 pounds
  • Ability to push and pull up to 35 pounds
  • Ability to stand for extended periods and work in a safe manner

Ollie's is an Equal Opportunity Employer:

In compliance with Federal and State Equal Opportunity Laws, qualified applicants are considered for all positions applied for without regard to race, color, religion, sex, national origin, age, veteran's status, disability, or any other legally protected status.



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