Fitness Center Representative

6 days ago


Ontario, California, United States Taymax Group Full time
Member Services Representative

We are seeking a highly skilled and customer-focused Member Services Representative to join our team at Taymax Group. As a key member of our team, you will be responsible for delivering exceptional customer service to our members, prospective members, and guests.

Key Responsibilities:
  • Provide exceptional customer service to members, prospective members, and guests, ensuring a positive experience at our fitness center.
  • Handle all front desk activities, including answering phones, checking members into the system, and assisting with membership sales and renewals.
  • Facilitate updates to member accounts and respond to member inquiries in a timely and professional manner.
  • Maintain the cleanliness and organization of the club, including completing daily tasks and assisting with special cleaning projects as needed.
Requirements:
  • High school diploma or equivalent required.
  • Customer service background preferred.
  • Basic computer proficiency.
  • Punctuality and reliability are essential.
  • Ability to work independently and as part of a team.
  • Positive attitude and passion for fitness and health.
Physical Demands:
  • Continual standing and walking during shift.
  • Continual talking in person or on the phone during shift.
  • Occasional lifting up to 50 lbs.

Taymax Group is an equal opportunity employer and welcomes talent from all backgrounds and perspectives. We strive to foster an inclusive and diverse environment where everyone works towards our common goal of enhancing people's lives through a high-quality fitness experience.



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