Customer Service Associate

1 week ago


Davenport, Iowa, United States LPT Retail Management Services Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Associate in Davenport, IA. As a key member of our retail staff, you will be responsible for providing exceptional service to our customers, ensuring a positive shopping experience that meets their needs and exceeds their expectations.

Job Responsibilities
  • Provide excellent customer service by greeting customers, answering questions, and resolving issues in a timely and professional manner.
  • Complete all shift duties as assigned, including cash handling, stocking shelves, and maintaining store appearance.
  • Safeguard company assets by following cash control procedures, operating equipment correctly, and reporting any incidents or hazards.
Requirements
  • Ability to read, write, and communicate effectively in English at an eighth-grade level.
  • Eighth-grade math competency to perform tasks such as making change and completing shift reports.
  • Good visual acuity to check identification and operate electronic devices.
Compensation and Benefits

The estimated annual salary for this position is $25,000 - $30,000, depending on experience and qualifications. We offer a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.

Work Environment

This role requires standing for up to 8 hours per shift and lifting up to 80 pounds. The work environment is fast-paced and dynamic, with a focus on delivering exceptional customer service in a retail setting.



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