Clinical Operations Manager
1 week ago
ChenMed is a leading healthcare provider seeking an experienced Clinical Operations Manager to oversee clinical care operations in Portsmouth, Virginia. This role offers a unique opportunity to transform the lives of seniors and drive organizational growth.
Salary$73,000 - $90,000 per year, depending on qualifications and experience.
Job DescriptionThe ideal candidate will possess strong leadership skills, excellent communication, and the ability to work collaboratively with cross-functional teams. As a Clinical Operations Manager at ChenMed, you will be responsible for ensuring efficient center operations, including quality, compliance, human resources, patient experience, and clinical standards of care.
Key Responsibilities:- Lead and manage clinical teams to deliver exceptional patient care and services.
- Collaborate with Dyad leaders to develop and implement business strategies that meet or exceed organizational objectives.
- Ensure key performance targets are met, including SSP metrics, wait times, care team integrity, and staff engagement.
- Develop protocols and procedures to improve staff productivity and customer satisfaction.
- Analyze data to identify areas for process improvements and implement changes as needed.
- Bachelor's degree in Business, Healthcare Administration, or a related field.
- A minimum of 5 years of progressive work experience in a medical clinic, hospital, or similarly regulated healthcare environment.
- Active LPN licensure in the state of employment or nationally accredited Certified Medical Assistant certification required.
- Strong knowledge of medical products, services, standards, policies, and procedures.
- Excellent leadership, interpersonal, and organizational skills.
- Competitive compensation package.
- Comprehensive benefits, including medical, dental, and vision insurance.
- Employee assistance programs.
- Holiday pay and sick leave.
- Retirement plan with employer match.
- Discount program for medical supplies and equipment.
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