Healthcare Administrative Specialist

1 week ago


Matthews, Missouri, United States Atrium Health Full time

Job Overview

Atrium Health is committed to creating a welcoming and professional environment, driven by the principles of Our Atrium Health Way.

The Patient Service Specialist plays a vital role in delivering a world-class patient experience, providing exemplary customer service while executing front office administrative duties with precision and efficiency.

Key Responsibilities

  • Deliver exceptional interpersonal skills, interacting with patients and families in sensitive situations
  • Manage patient registration, insurance verification, scheduling, collection, and cash receipting, ensuring accuracy and an outstanding patient experience
  • Utilize front-end technology during the registration process, promoting patient engagement and satisfaction
  • Enter and maintain confidential patient information, including insurance, billing, and payment details
  • Assist billing functions accurately, directing to the appropriate billing office as needed
  • Demonstrate proficiency in emergency codes and applicable federal and state healthcare regulations
  • Monitor inventory, managing medications, narcotics, and emergency equipment

Requirements and Qualifications

  • High School Diploma or GED required; computer experience essential; customer relations experience necessary
  • Medical Records Software experience preferred; front desk practice experience beneficial

Benefits and Compensation

Atrium Health offers a competitive salary for this role, estimated at around $40,000-$50,000 per year, commensurate with experience. Additionally, benefits include medical, dental, and vision coverage, 401(k) plan, and paid time off.


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