Pet Care Manager Position at Destination Pet

4 days ago


Warner Robins, Georgia, United States Destination Pet LLC Full time
Job Overview

Destination Pet LLC is seeking an experienced Pet Care Manager to join our team. This is a fantastic opportunity for a motivated and dedicated individual to lead our team at Endless Love Pet Palace.

Key Responsibilities
  • Support the company's mission, vision, culture, and policies.
  • Demonstrate exceptional customer service skills and salesmanship.
  • Collaborate with the Destination Pet Support Staff on a regular basis.
  • E nsure the cohesiveness of all aspects of pet care services and cross-training where necessary.
  • Manage center staff, motivating and recruiting team members, while ensuring compliance with federal and local labor laws.
  • Schedule staff for work assignments, maintaining payroll budgets and ensuring outstanding service.
  • Monitor and respond to the needs of pet guests to ensure their safety, security, and comfort.
  • Provide customer service and salesmanship, resolving customer complaints efficiently.
  • Maintain inventory levels, reorder supplies as needed, and shop for miscellaneous items.
  • Manage the computer system, addressing maintenance needs in the absence of the General Manager.
  • Assist the General Manager in monitoring financial reports and statistics.
Requirements

To succeed in this role, you will require:

  • A minimum of 1 year management experience in hospitality, service, or retail environments.
  • Strong problem-solving skills, exercising sound judgment, and maintaining confidentiality.
  • Proficiency in computer applications, including Microsoft Office Suite and database applications.
  • Ability to multitask, prioritize tasks, and manage time effectively.
  • Excellent oral presentation, writing, and analytical skills.
  • Strong interpersonal, communication, and motivational skills.
  • Exceptional customer service experience and skills.
Working Conditions
  • Must be able to work evenings, weekends, and holidays.
  • Frequent lifting of 40 pounds and ability to stand, walk, and climb stairs.
  • Ability to handle dogs on leashes and work in an environment with exposure to disinfectant/sanitation chemicals, animal dander, and excretions.
Benefits

We offer a competitive salary range of $17.00 - $18.00 per hour, depending on experience. Our benefits package includes health, vision, dental, long-term disability, and life insurance, as well as a 401k match and generous PTO policy.

About Us

At Destination Pet LLC, we are committed to creating a diverse and inclusive workplace. We welcome applications from individuals who share our values and passion for delivering exceptional customer service. If you are a motivated and dedicated professional looking for a challenging opportunity, please submit your application.



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