Store Operations Manager

7 days ago


Kalamazoo, Michigan, United States J&H Family Stores Full time
Job Overview

We are seeking an experienced Store Operations Manager to join our team at J&H Family Stores.

Estimated Salary: $50,000 - $70,000 per yearAbout the Role

The Store Operations Manager will be responsible for overseeing the daily operations of our store, ensuring that all aspects of the business run smoothly and efficiently. This includes managing staff, maintaining high standards of customer service, and implementing effective inventory control systems.

The ideal candidate will have a minimum of two years of experience in a QSR environment, with a proven track record of supervising and training staff. They will also possess excellent verbal and written communication skills, as well as the ability to work effectively in a fast-paced environment.

Key Responsibilities
  • Staff Management: Supervise and train a team of up to 12 employees, ensuring they have the necessary skills and knowledge to perform their roles effectively.
  • Inventory Control: Implement and maintain effective inventory control systems, including ordering and receiving stock, managing stock levels, and minimizing waste.
  • Customer Service: Ensure that all customers receive a high level of service, responding promptly to complaints and resolving issues in a professional manner.
  • Marketing Initiatives: Support local and national marketing initiatives, promoting sales and driving revenue growth.
Requirements

To be successful in this role, you will need:

  • Education: A high school graduate or equivalent, with a college degree preferred.
  • Experience: A minimum of two years in a QSR environment, with experience in supervising and training staff.
  • Physical Demands: Be able to work any area of the restaurant when needed, operate a computerized Point of Sale system/cash register, and lift up to 50 pounds occasionally.
Benefits

We offer a range of benefits to our employees, including:

  • Low Deductible Insurance
  • Short Term Disability
  • Paid Life Insurance
  • Dental
  • Vision


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