Retail Support Specialist

5 days ago


Nashua, New Hampshire, United States American Automobile Association Full time
Role Summary

We are seeking a skilled professional to fill the role of Retail Service Specialist at American Automobile Association (AAA). This is a unique opportunity to join a diverse team and contribute to the success of our organization.

In this role, you will be responsible for providing customer support, selling AAA products and services, processing transactions, and assisting members with various services.

Main Responsibilities:
  • Provide excellent customer support to AAA members
  • Promote AAA products and services to increase sales
  • Process transactions accurately and efficiently
  • Offer travel planning and other services to AAA members
Requirements

To be considered for this role, you will need:

  • Previous experience in retail sales, banking, or a similar customer service/sales environment
  • Ability to meet or exceed assigned sales or service quality goals
  • Availability to work Saturdays
  • Basic knowledge of Microsoft Office applications
  • Ability to travel locally when necessary
  • A high school diploma or equivalent
  • Successful completion of background check and drug screening
Compensation Package

The estimated annual salary for this role is $45,000 - $60,000, depending on location and experience. In addition to a competitive salary, we offer a comprehensive benefits package including:

  • Health coverage for medical, dental, vision
  • 401(k) plan with company match AND Pension
  • Tuition assistance
  • PTO for community volunteer programs
  • Wellness program
  • Employee discounts (membership, insurance, travel, entertainment, services and more)
About Us

American Automobile Association (AAA) is a national federation of AAA clubs, serving millions of members across the country. We pride ourselves on delivering legendary service and providing value to our members through a wide range of products and services.



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