Fitness Club Ambassador

4 weeks ago


Louisville, Kentucky, United States Crunch Fitness Full time
Job Summary

We are seeking a highly motivated and customer-focused Member Services Representative to join our team at Crunch Fitness. As a key member of our front-line staff, you will be responsible for providing exceptional service to our members and guests, ensuring a positive and welcoming experience at our facilities.

Key Responsibilities
  • Provide exceptional customer service to members and guests, responding to their needs and concerns in a timely and professional manner.
  • Check in members and guests, facilitate payment of services, and maintain accurate records.
  • Communicate special events and promotions to members and guests, and maintain a clean and organized work area.
  • Assist with scheduling member services, such as tanning and hydro-massage, and facilitate payment in accordance with company procedures.
  • Know and maintain knowledge of club facilities, services, and schedules, and provide accurate information to members and guests.
  • Perform other duties as assigned by management, including assisting with projects and maintaining a safe and productive work environment.
Requirements
  • High school diploma or equivalent required.
  • Ability to lift 10 pounds and stand, bend, and squat with frequency.
  • Valid Child/Infant CPR Certification required.
  • Experience working with children and certifications as local/state laws require.
What We Offer

As a Member Services Representative at Crunch Fitness, you will have the opportunity to work in a dynamic and fast-paced environment, providing exceptional service to our members and guests. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.


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