Retail Sales Associate
1 week ago
Job Title: Retail Sales Associate
**About the Role**
At H&M Group, we're looking for a Retail Sales Associate to join our team. As a Retail Sales Associate, you will be responsible for delivering exceptional customer service and creating a positive shopping experience for our customers.
**Key Responsibilities:**
* Actively greet and engage with customers to provide the best customer experience
* Support in maintaining a neat and tidy sales floor to ensure a positive shopping experience
* Unload delivery trucks, receive, open, and unpack merchandise and label merchandise with security tags within efficiency timeline goals
* Process, stock, and replenish garments on sales floor and stock room
* Ring on the register, report and handle all required transactions, issue receipts, and fold and place merchandise in appropriate bag following the register best practices routine
* Educate and promote our H&M Loyalty program to customers
* Share knowledge and skills with colleagues, offering help where needed to build a positive working environment
**Requirements:**
* Passionate for customer service and helping people find their style
* Multi-tasker who enjoys working in a fast-paced environment
* Inclusive, positive, creative, and willing to learn on the job
* Team player with a flexible approach
* Ability to lift in excess of 20 pounds
* Ability to stand for long periods of time, bend, stretch, engage in repetitive motions, push, pull and carry items for a short distance
* Ability to climb a ladder and use a step stool
* Must be able to work a flexible work schedule including nights and weekends
**Why Work for H&M Group?**
* Dynamic, team-driven work environment with a group of unique, diverse and kind individuals
* Endless growth & development opportunities
* Dress your personality. We encourage you to dress your personality, all day, every day
* Did we mention our discount at H&M, &Other Stories, and COS?
**Benefits:**
* We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe
* All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online
* Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound
* In addition to our staff discount, all our employees are included in our H&M Incentive Program - HIP
**Inclusion & Diversity:**
* H&M Group is a part of H&M Group. At H&M Group, we're determined to create and maintain inclusive, diverse and equitable workplaces throughout our organization
* Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas
* Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world
**Job Status:** Hourly, Non-Exempt
**EEOC Code:** SLS
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