Door and Security Product Service Manager
7 days ago
At D.H. Pace Company, Inc., we're seeking a skilled Service Supervisor to join our team.
Job SummaryThe successful candidate will effectively coordinate field employees to provide exceptional service to our customers.
Key Responsibilities:
- Manage the performance of technicians by establishing and enforcing customer service standards and expectations
- Develop and implement effective communication strategies to coach, train, and develop staff for future advancement
- Determine staffing levels to ensure efficient management of the workforce
- Ensure accurate work orders and inventory control to minimize negative labor variants
- Fulfill all other duties as assigned by your manager
We're looking for a proven leader with excellent communication and organizational skills.
- Minimum of 1-3 years of management or leadership experience
- Ability to communicate effectively with customers and represent the company in a professional manner
- High School Diploma or GED required; Bachelor's Degree preferred
We offer a competitive compensation package, including an estimated salary range of $60,000 - $80,000 per year, depending on experience.
Our benefits include:
- Medical, dental, and vision options available on the first day of the month following your start date
- Paid time off plan: 13 days accrued annually during your first year; 16 days accrued during your second year
- Paid Holidays: New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day
- Floating Holidays: Up to 2 floating holidays per year
- 401k retirement plan: Including an employer match
- Company-paid life insurance, short-term disability, and long-term disability
A successful completion of references, employment verifications, background check, and drug screen is required in advance of hire.
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