Door and Security Product Service Manager

7 days ago


Coppell, Texas, United States D.H. Pace Company, Inc. Full time

At D.H. Pace Company, Inc., we're seeking a skilled Service Supervisor to join our team.

Job Summary

The successful candidate will effectively coordinate field employees to provide exceptional service to our customers.

Key Responsibilities:

  • Manage the performance of technicians by establishing and enforcing customer service standards and expectations
  • Develop and implement effective communication strategies to coach, train, and develop staff for future advancement
  • Determine staffing levels to ensure efficient management of the workforce
  • Ensure accurate work orders and inventory control to minimize negative labor variants
  • Fulfill all other duties as assigned by your manager
Requirements

We're looking for a proven leader with excellent communication and organizational skills.

  • Minimum of 1-3 years of management or leadership experience
  • Ability to communicate effectively with customers and represent the company in a professional manner
  • High School Diploma or GED required; Bachelor's Degree preferred
Why Choose D.H. Pace?

We offer a competitive compensation package, including an estimated salary range of $60,000 - $80,000 per year, depending on experience.

Our benefits include:

  • Medical, dental, and vision options available on the first day of the month following your start date
  • Paid time off plan: 13 days accrued annually during your first year; 16 days accrued during your second year
  • Paid Holidays: New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day
  • Floating Holidays: Up to 2 floating holidays per year
  • 401k retirement plan: Including an employer match
  • Company-paid life insurance, short-term disability, and long-term disability

A successful completion of references, employment verifications, background check, and drug screen is required in advance of hire.



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