Business Systems Analyst

4 weeks ago


Austin, Texas, United States Insight Global Full time

Job Description

This Business Systems Analyst will need to be able to promptly learn and understand the system solutions, business processes, issues, and data challenges of the clients Field Service organization. They will support business stakeholders and end users for SAP, CRM, and other satellite systems within Field Service. You will be responsible for troubleshooting and resolving issues from relevant applications, as well as preparing materials, documentation, and wikis for Business Systems processes and procedures for End Users. Lead testing efforts of new software releases and enhancement implementation from the end user perspective, working with developers and end users to ensure that business requirements are fulfilled.

Key Responsibilities:

  • Identify issues, track, and manage them, and ensure that they are resolved in a timely manner.
  • Review and provide feedback on proposed solutions functional design documents, business process flows, and other relevant documentations from vendors.
  • Communicate with HQ counterparts for alignment on solutions and business processes.

Insight Global is an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances.

For more information about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/



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