Sales Support Associate

3 days ago


Post Falls, Idaho, United States Raycap, Inc. Full time

Raycap, Inc. is a leading manufacturer of surge protection products, and we are seeking an experienced Sales Support Associate to join our team in Post Falls, ID.

Job Summary

This is a dynamic role that requires strong communication skills, attention to detail, and the ability to work effectively in a fast-paced environment. As a Sales Support Associate, you will be responsible for providing exceptional customer service, generating quotes, processing orders, and coordinating with internal departments to resolve issues.

Key Responsibilities:
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Generate accurate quotes and process orders efficiently
  • Collaborate with internal teams to ensure seamless order fulfillment and customer satisfaction
  • Educate customers about our products and services, highlighting their benefits and features
  • Cultivate strong relationships with existing customers to identify new opportunities
Requirements

To succeed in this role, you will need:

  • A degree in business or a related field, or equivalent experience
  • Excellent verbal and written communication skills
  • The ability to work independently and as part of a team
  • Strong proficiency in Microsoft Excel and other software applications
Benefits

We offer a competitive salary range of $55,000 - $65,000 per year, based on experience, as well as a comprehensive benefits package, including:

  • Health, dental, and vision insurance
  • Retirement plan with company match
  • Paid time off and holidays
  • Tuition reimbursement and professional development opportunities
About Us

Raycap, Inc. has decades of experience creating innovative solutions to protect valuable assets from power and lightning surges. We value our employees and strive to create a positive, inclusive work environment that fosters growth and success. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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