Patient Care Specialist

1 week ago


Little Falls, New Jersey, United States Total Recovery Physical Therapy P.C. Full time
About the Role

We are seeking a compassionate and organized Patient Care Coordinator to join our team at Total Recovery Physical Therapy P.C. in Little Falls, NJ. As a crucial member of our staff, you will play a vital role in ensuring our patients receive exceptional care and support throughout their recovery journey.

Key Responsibilities
  • Coordinate patient appointments, including scheduling, rescheduling, and cancellations.
  • Ensure accurate and timely documentation of patient information in electronic health records.
  • Communicate effectively with patients regarding their treatment plans and progress updates.
  • Collaborate with healthcare providers and insurance companies to verify coverage and obtain authorizations.
  • Assist in maintaining a clean and organized office environment to provide a welcoming patient experience.
Requirements
  • Detail-oriented and highly organized, with the ability to handle multiple tasks and priorities in a fast-paced environment.
  • Exceptional customer service skills; warm, personable, and approachable demeanor when interacting with patients.
  • Strong work ethic and a willingness to go above and beyond to meet the needs of patients and the team.
  • Motivated, driven, and adaptable, with a genuine passion for helping people and supporting their wellness journey.
  • Quick learner and humble attitude, open to receiving feedback and continuously improving.
  • Reliable and punctual, ensuring consistency in patient care and clinic operations.
  • Positive and team-oriented, creating a fun, supportive, and encouraging environment for both patients and coworkers.

Competitive Hourly Salary: $17 - $21. Join our team and contribute to our mission of helping patients achieve their goals.



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