Pharmacy Department Leader
1 month ago
Job Description:
As a Pharmacy Manager at Dollar Fresh Market, you will be responsible for the overall operation of the pharmacy department. Your primary goal will be to improve prescription sales, patient count, and professional image within the community.
Key Responsibilities:
* Supervise the operation of the pharmacy department, ensuring accurate filling of prescriptions and courteous service to all customers.
* Supervise pharmacy staff, developing them through proper employee orientation, training, and communication of rules and constructive discipline.
* Manage all referrals submitted by Hy-Vee retail pharmacy locations, communicating and coordinating with Hy-Vee retail pharmacists as needed.
* Recommend plans and coordinate sales and promotional programs for the pharmacy department.
* Recruit and hire pharmacy personnel, manage budgeted payroll and scheduling, minimize overtime usage, and improve labor cost per prescription.
* Analyze and recommend loss prevention procedures, ensuring proper implementation of internal controls.
* Conduct regularly scheduled inventories and checks pharmacy security procedures, performing mini audits.
* Oversee training of pharmacy staff on the use of designated pharmacy point of sale system, assisting in the resolution of questions and problems pertaining to the system.
* Ensure that established workflow is adhered to within the pharmacy department.
* Assist in monitoring competition services, recommending additions or modifications to company programs.
* Review pharmacy department policies, procedures, and inventory to ensure compliance with federal and state pharmacy regulations.
* Ensure compliance with DEA and state Board of Pharmacy regulations regarding maintenance of records and documents.
* Monitor compliance in the pharmacy by conducting regular audits and verifying that proper records, including controlled substance records, are kept on hand and made readily available.
* Prepare and submit, as authorized by appropriate company personnel, records and reports required by the company and governmental and/or local authorities concerning burglaries, drugs to be surrendered, and reports concerning compliance to regulations.
* Recommend and audit an inventory level based on department prescription volume, maintaining a satisfactory on-hand balance and days of supply, monitoring the company's designated inventory system, and reviewing all daily purchases.
* Recommend improved pharmacy department maintenance procedures and appearance standards, up to and including physical layout.
* Take ownership of department appearance by maintaining its order and cleanliness.
* Resolve customer complaints regarding all aspects of pharmacy department operations (service, price, personnel, etc.).
* Represent the company through membership and active participation in pharmaceutical professional groups, associations, and organizations.
* Determine pricing of product to ensure profitability of the department.
* Build growth and sales through counseling customers on OTC medications and products.
* Reports to work when scheduled and works expected number of hours.
Requirements:
* Graduate of an accredited Pharmacy School; preferably with a Pharm. D. degree.
* Current Board of Pharmacy license.
* Progressively responsible experience in pharmacy and computer applications of pharmacy practice, including implementation and development of new computer systems.
* Over one year of related work experience.
Working Conditions:
The work for this position is normally conducted in an office or clinic environment at store locations. Typical work activities involve frequent and prolonged periods of standing and walking.
Equipment Used to Perform Job:
PC with pharmacy software and printer, pharmacy balance, scanner, calculator, telephone, fax, and copier
Contacts:
Has daily contact with general public, suppliers, and vendors. Occasional contact with community or trade/professional organizations and federal/state/city government or regulatory agencies and Pharmacy Operations team.
Confidentiality:
Has access to confidential data, including personal health information. Maintains confidentiality of customer's private medical information, according to the HIPAA act.
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