Cybersecurity Support Specialist
7 days ago
The Dignify Solutions LLC is seeking a highly skilled Cybersecurity Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing top-notch support and maintenance services for our clients.
About the JobWe are looking for an experienced professional with a strong background in computer systems, network administration, and cybersecurity. The ideal candidate will have excellent troubleshooting skills, a keen eye for detail, and the ability to work independently in a fast-paced environment.
Some of the key responsibilities of this role include:
- Troubleshooting complex technical issues with Windows and MAC OS, as well as Citrix and Microsoft Remote Desktop concepts and administration
- Providing expert-level support for DHCP, IP routing, VPN, and firewall concepts
- Maintaining hardware and software configurations, including desktops, laptops, and phone systems
- Performing imaging/reimaging of PCs and conducting hardware and software maintenance and support
To be successful in this role, you must have:
- At least 2 years of experience in a similar position, preferably in a help desk or IT support environment
- Excellent communication and problem-solving skills, with the ability to work effectively with clients and colleagues
- A strong understanding of computer systems, network administration, and cybersecurity principles
- The ability to learn new technologies and processes quickly
In return for your hard work and dedication, we offer a competitive salary range of $65,000 - $85,000 per year, depending on experience. You will also receive a comprehensive benefits package, including health insurance, retirement plans, and paid time off.
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