Guest Services Ambassador

4 weeks ago


Santa Barbara, California, United States Geronimo Hospitality Group Full time

Hotel Santa Barbara is seeking a skilled Guest Services Representative to provide exceptional service to our guests. As a key member of our team, you will be responsible for processing guest arrivals and departures, handling room assignments and pre-arrivals, and addressing guest concerns. You will also be responsible for offering referrals for services and handling requests for information, as well as assisting with the check-in and check-out of groups and tours. In addition, you will be required to work flexible hours, including late nights, weekends, and holidays. If you have a high school diploma or equivalent, excellent communication skills, and a professional attitude, you may be a great fit for this role. Previous experience in customer service is also a plus. We offer a competitive salary of $19.92/hr and a range of benefits, including employee discounts, paid time off, and medical benefits. If you are a team player with a passion for delivering exceptional service, we encourage you to apply.



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