Clinical Support Representative
1 week ago
Job Title: Clinical Support Representative
About the Role:
We are seeking a highly skilled Clinical Support Representative to join our team at D-H Lebanon-MHMH. In this role, you will work closely with patients, clinicians, and outside providers to troubleshoot registration issues and resolve errors.
Responsibilities:
- Work with patients, clinicians, and outside providers to troubleshoot registration issues and resolve errors.
- Demonstrate working knowledge of patient registration, cash management, and scheduling with high accuracy.
- Communicate effectively with patients, clinicians, and outside providers.
- Support clinical requests, initiate orders, and prior-authorizations.
- Responsible for scheduling patient appointments and managing recall and reminder communications.
- Identify common registration issues and resolve them promptly.
Requirements:
- Professional and courteous manner with the public, patients, co-workers, and providers.
- Ability to work with little guidance and think critically.
- Excellent computer skills and knowledge of clinic software programs.
- Ability to remain calm and controlled in difficult situations.
Physical Requirements: The position requires a pre-employment physical to determine if the employee can meet the physical demands of the job.
Work Status: Monday to Friday.
Compensation: We offer a competitive salary range of $43,000 - $53,000 per year, depending on experience.
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