Retail Service Team Member
7 days ago
About the Job
\We're seeking an energetic and enthusiastic individual to join our team as a Retail Service Team Member at Michaels Stores. This role offers a unique opportunity to work in a dynamic environment, crafting a memorable experience for our customers.
\Job Description
\This position involves coordinating and facilitating events within our stores to provide a stress-free, fun, and engaging experience for guests. You'll be responsible for delivering excellent customer service, ensuring all customers receive a fast and friendly checkout experience, and completing operational tasks such as truck unloading, merchandise duties, and maintaining store recovery standards.
\Key Responsibilities
\- \
- Plan and coordinate multiple events, including children's birthday parties and craft classes or events.\
- Engage with clients of all ages by creating an environment of fun and creativity.\
- Demonstrate and instruct party participants in the completion of craft projects, perform face painting, and other activities.\
- Facilitate and implement party add-ons, such as goody bags and balloons, to company standards.\
- Communicate events with clients and store team members.\
- Complete administrative tasks, including answering emails, making phone calls, and completing paperwork as needed.\
- Adjust plans and events based on client feedback and needs.\
- Create backup or emergency plans to be executed as needed.\
- Ensure client satisfaction for scheduled events.\
- Uphold company cleanliness and safety standards, setting up, breaking down, and cleaning before and after each event.\
About You
\We're looking for an individual with excellent people skills, experience working with children, and strong communication skills. The ideal candidate will have retail and/or customer service experience, organizational skills, and creative problem-solving abilities.
\What We Offer
\Michaels Stores offers a competitive salary of $12.50 per hour, paid time off, tuition assistance, generous employee discounts, and much more. As a valued member of our team, you'll have opportunities for professional growth and development.
\Salary Estimate
\The estimated annual salary for this role is $25,000-$30,000, based on a 40-hour workweek and assuming no overtime. However, this figure may vary depending on factors such as location, performance, and additional responsibilities.
\Become Part of Our Team
\Join us at Michaels Stores and become part of a dynamic team that's passionate about providing exceptional customer experiences. Apply now to take the first step towards a rewarding career
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