Medical Receptionist

5 hours ago


Portsmouth, Virginia, United States Crossroads Full time
Join Our Team as a Medical Receptionist

Crossroads Treatment Centers is an equal opportunity employer that values diversity and inclusivity. We are committed to creating a supportive environment for our employees and patients.

We are a leading provider of outpatient medication-assisted treatment (MAT) for opioid use disorder (OUD). Our team is dedicated to supporting patients' medical and personal recoveries from substance use disorder.

Key Responsibilities:
  • Provide exceptional customer service to patients, including checking in, receiving payments, and assisting with daily operations.
  • Maintain a friendly and professional attitude towards patients, ensuring a "white glove" experience.
  • Guide new patients through their intake process, providing a seamless experience.
  • Collect urine and saliva samples for patient drug screens as needed.
  • Manage daily financial records and reports.
  • Coordinate with medical and clinical staff to schedule intakes.
  • Provide clerical and logistical support to the team.
  • Oversee patient accounts and financial responsibilities.
Requirements:
  • High School Diploma or GED required.
  • Customer service experience in a fast-paced environment preferred.
  • Experience in healthcare, addiction medicine, or office administration preferred.
  • Lived addiction experience is a plus.
What We Offer:
  • Opportunity to make a daily impact on patients' lives.
  • Excellent training for those new to the field.
  • Mileage reimbursement (if applicable) at the current IRS rate.
  • Community events promoting belonging and education.
  • Subscription for all employees.


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